CUSTOMER SUPPORT
Need help with your account or payment?
Payment verification: Allow 2–3 hours after submitting a valid GCash reference. If the account is still pending after 3 hours, contact us using the number above. Never send your password, MPIN, or OTP.
For payment concerns
Prepare your username, date and time of payment, amount, and GCash reference number. Never send your GCash MPIN or one-time password.
For account access
An administrator can reset a forgotten password and issue a temporary password. The system will require the learner to create a new private password after signing in.